Family Connection and Support Officer

Job No: CTC328
Location: Wondai

Family Connection and Support Officer

  • Full-time position with flexible working hours to meet client needs
  • Engage and support families to foster meaningful connections for children in care
  • Collaborate with various stakeholders to enhance family-based care options
  • Join a community-focused organisation dedicated to empowering individuals and families

About South Burnett CTC Inc

South Burnett CTC Inc is a proactive, community-oriented organisation committed to removing barriers and making a meaningful difference in the lives of individuals within our communities. Our vision is to create environments where everyone has equal access to support and feels valued in their daily lives.

We provide a range of services that include Foster Care and Residential Care, Family and Youth Services, Domestic Violence Services, Housing Assistance, and Disability Services. Our dedicated teams operate across the South Burnett region, with offices located in Kingaroy, Wondai, Nanango, and Murgon.

Position Overview

The Family Connection and Support Officer within the Partners in Foster Care program plays a vital role in supporting children and young people under 18 years of age who are under the custody or guardianship of the Chief Executive. This position focuses on those who have yet to be placed with approved family carers or who could benefit from strengthened family connections.

Key responsibilities include identifying and engaging family members, supporting informed decision-making regarding kin care options, and facilitating safe connections between children and their families. The role is instrumental in improving outcomes for children by promoting family-based care arrangements.

Candidate Profile

We are seeking a candidate who is passionate about supporting families and children in the child protection system. The ideal candidate will possess the following qualifications and attributes:

  • Diploma or higher qualification in Child, Youth & Family Intervention, Social Work, or a related field
  • First Aid and CPR Certificates or ability to acquire
  • Experience in Child Protection or Human Services
  • Strong understanding of the Child Protection Act and relevant legislation
  • Proficient in time management and IT skills to maintain accurate records and meet deadlines

The successful candidate will demonstrate cultural awareness and sensitivity, particularly towards Aboriginal and Torres Strait Islander communities. Flexibility to adjust working hours to meet client needs is essential.

Salary and Benefits

This position offers a competitive salary of $46.70 per hour, commensurate with experience, plus salary packaging options. You will have the opportunity to work in a supportive environment dedicated to professional growth and development.

If you are committed to making a difference in the lives of children and families and meet the qualifications outlined above, we encourage you to apply for this rewarding position.

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Application closes 30 August 2026 @11:59pm. Applications will be reviewed regularly, and suitable candidates will be interviewed and onboarded progressively throughout the recruitment period. 

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About South Burnett CTC

South Burnett CTC (CTC) is a proactive, community‑focused organisation committed to working together to break down barriers and make a genuine difference in the lives of people across the South Burnett. Guided by our vision of communities where people have equal opportunity to receive support, participate and feel valued in their everyday life, we deliver services across Foster Care and Residential Care, Youth Services, Family Services, Domestic and Family Violence Services, Housing and Homelessness Services, Disability Services and our Gumnut Place Social Enterprise.

We are a genuinely local organisation operating solely for the good of our communities, grounded in our core values of Empathy, Integrity and Collaboration. These values guide how we work with individuals, families, colleagues and community partners to build capacity and achieve meaningful outcomes.

CTC actively upholds the Child Safe Standards and embraces the Universal Principle, ensuring that children feel safe, respected and empowered. We are committed to promoting cultural safety and inclusion, particularly the cultural rights, wellbeing and identity of Aboriginal and Torres Strait Islander children and families.

We place strong emphasis on fostering a friendly, supportive and inclusive work environment where staff feel valued and equipped to make a positive impact.

Why Work for CTC
Meaningful Impact: Make a genuine difference in the lives of people across the South Burnett.
Competitive Compensation: Attractive salary with access to generous not‑for‑profit salary packaging.
Continuous Growth: Ongoing training, development and career progression opportunities.
Supportive Culture: Join a passionate, welcoming team of people committed to positive change in their community.