Housing Support Worker

Job No: CTC312
Location: Kingaroy

Housing Support Worker

  • Permanent Part Time position (30 hours per week - Tuesday to Friday) with flexible hours
  • Contribute to meaningful change in the lives of individuals facing housing challenges
  • Join a dedicated team focused on empathy, integrity, and collaboration
  • Competitive salary plus salary packaging benefits

About South Burnett CTC Inc

South Burnett CTC Inc (CTC) is a proactive, community-focused organisation that aims to break down barriers and create meaningful impacts in the lives of individuals across the South Burnett region. We provide a diverse range of services, including Foster Care, Family and Youth Services, Housing and Homelessness support, and Disability Services.

Our commitment to values such as Empathy, Integrity and Collaboration shapes our interactions with participants, colleagues, and community partners. We uphold Child Safe Standards and focus on cultural safety and inclusion, particularly for Aboriginal and Torres Strait Islander children.

Role Overview

The Housing Support Worker will be an integral part of the Housing & Homelessness Support program, which encompasses Immediate Housing Response, Sustaining Tenancies, and Mobile Support streams. Under the guidance of the Team Leader, you will provide flexible, integrated assistance to participants navigating housing challenges.

Key responsibilities include case management, advocacy, and practical assistance to help people experiencing homelessness, or at risk of homelessness, secure and maintain safe and sustainable housing.

Candidate Profile

The ideal candidate will possess a combination of relevant qualifications and experience in community work or social services, with a focus on housing or homelessness support. Strong communication and interpersonal skills are essential for building relationships with participants and stakeholders.

  • Qualifications in community work, human services, or related fields
  • Experience in housing, case management, or outreach support
  • Knowledge of Queensland housing pathways, tenancy sustainment practices, social housing systems and residential tenancy process and law is highly desirable
  • Strong advocacy skills to support participants effectively

Additionally, the candidate should demonstrate cultural awareness and sensitivity, particularly in relation to Aboriginal and Torres Strait Islander communities, while effectively managing a diverse caseload.

Salary & Benefits

This position offers a salary of $40.49 per hour under the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS) Level 3.1, along with the opportunity for salary packaging.

If you are passionate about making a difference in the lives of individuals facing housing challenges and meet the qualifications outlined above, we encourage you to apply and join our dedicated team at South Burnett CTC Inc.

Click here to download the Position Description.

Applications close 6 September 2026 at 11:59pm

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About South Burnett CTC

South Burnett CTC (CTC) is a proactive, community‑focused organisation committed to working together to break down barriers and make a genuine difference in the lives of people across the South Burnett. Guided by our vision of communities where people have equal opportunity to receive support, participate and feel valued in their everyday life, we deliver services across Foster Care and Residential Care, Youth Services, Family Services, Domestic and Family Violence Services, Housing and Homelessness Services, Disability Services and our Gumnut Place Social Enterprise.

We are a genuinely local organisation operating solely for the good of our communities, grounded in our core values of Empathy, Integrity and Collaboration. These values guide how we work with individuals, families, colleagues and community partners to build capacity and achieve meaningful outcomes.

CTC actively upholds the Child Safe Standards and embraces the Universal Principle, ensuring that children feel safe, respected and empowered. We are committed to promoting cultural safety and inclusion, particularly the cultural rights, wellbeing and identity of Aboriginal and Torres Strait Islander children and families.

We place strong emphasis on fostering a friendly, supportive and inclusive work environment where staff feel valued and equipped to make a positive impact.

Why Work for CTC
Meaningful Impact: Make a genuine difference in the lives of people across the South Burnett.
Competitive Compensation: Attractive salary with access to generous not‑for‑profit salary packaging.
Continuous Growth: Ongoing training, development and career progression opportunities.
Supportive Culture: Join a passionate, welcoming team of people committed to positive change in their community.