Senior Human Resources Officer
Job No:
CTC300
Location:
Kingaroy
Senior Human Resources Officer
Are you an experienced HR professional who thrives on partnering with leaders, navigating complex employee relations, and delivering practical, high-quality advice in a values-driven environment?
South Burnett CTC is seeking a Senior Human Resources Officer to play a pivotal role in supporting our leaders and workforce with expert HR guidance and practical people management support across a diverse community services organisation.
About the Role
The Senior Human Resources Officer plays an important role in supporting our people and leaders, working closely with teams to build strong people management practices and promote fair, consistent, and positive workplace outcomes.
In this role, you will
- Provide timely, accurate and practical HR advice on policies, procedures, awards and best practice people management
- Partner with leaders to build capability, coaching them to manage performance, conduct, attendance and workplace concerns—from early intervention through to formal processes
- Lead complex employee relations matters, including investigations, disciplinaries, performance management, medical capacity and dispute resolution
- Ensure all processes are managed with procedural fairness, equity and transparency for all parties
- Interpret and apply industrial instruments and legislation to support sound, compliant decision-making
This is a hands-on role requiring confidence, sound judgement and the ability to manage sensitive matters with professionalism and care.
About You
You are a confident, experienced HR practitioner who brings both technical expertise and a strong partnering approach.
To be successful, you will have:
- Tertiary qualifications in Human Resources, Industrial Relations, Business (or equivalent experience)
- Significant, demonstrated experience in HR within the community services sector
- Proven experience interpreting and applying the SCHADS Award, Supported Employment Services Award and Fair Work Act
- Strong capability in managing complex and sensitive employee relations matters
- Excellent communication skills, with the ability to influence, coach and build trust with leaders at all levels
- A commitment to fairness, inclusion and respectful workplaces
Why Work With Us
South Burnett CTC Inc (CTC) is a proactive, community-focused organisation dedicated to breaking down barriers and making a genuine difference in the lives of people across our communities. Our vision is to create a South Burnett where everyone has equal opportunity to receive support, participate, and feel valued.
We deliver a diverse range of services, including Foster Care and Residential Care; Family, Youth and Domestic and Family Violence Services; Housing and Homelessness Support; Disability Services; and our Gumnut Place Social Enterprise. Our teams proudly serve the region from offices in Kingaroy, Wondai, Nanango and Murgon, working closely with communities to provide meaningful and accessible support.
Our work is grounded in the values of Empathy, Integrity and Collaboration, which guide how we support individuals, work together, and engage with our community partners. We are committed to creating safe, inclusive environments and actively uphold the Child Safe Standards. We also promote cultural safety and inclusion, with a strong focus on supporting and respecting the cultural rights and wellbeing of Aboriginal and Torres Strait Islander children and communities.
Salary & Benefits
This position offers a competitive salary in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS), classified at Social and Community Services Worker Level 6 – $55.72 per hour, plus access to not for profit salary packaging options to maximise your take-home pay.
Additional benefits include:
- Flexible 9-day fortnight, supporting work-life balance
- Up to $3,000 relocation assistance (where applicable)
- The opportunity to work in a supportive, community-focused organisation making a genuine difference
If you are ready to make a meaningful impact within a collaborative and purpose-driven environment, we encourage you to apply for the Senior Human Resources Officer position at South Burnett CTC and help support positive outcomes for the South Burnett community.
CLICK HERE to view the Position Description
This position is open for ongoing recruitment. Applications will be reviewed regularly, and suitable candidates will be interviewed and onboarded progressively throughout the recruitment period.
