Support Work Mentor

Job No: CTC286
Location: Kingaroy

Support Work Mentor

  • Full-time position
  • Focus on training and capability development within Disability Services
  • Opportunity to work in a community-driven organisation committed to inclusivity
  • Competitive salary with salary packaging options available

About South Burnett CTC Inc

South Burnett CTC Inc (CTC) is a proactive, community-focused organisation dedicated to breaking down barriers and enhancing the lives of individuals in our communities. We deliver a variety of services including Foster Care, Family Support, Housing Assistance, and Disability Services among others. Our commitment is to create a community where everyone has equal opportunities to receive support and feel valued.

Guided by our core values of Empathy, Integrity, and Collaboration, we strive to maintain a culture of safety and respect, particularly for Aboriginal and Torres Strait Islander children. Our approach ensures that we uphold the Child Safe Standards and foster an environment that promotes cultural safety and inclusion.

Position Overview

The Support Work Mentor is a key role within our Disability Services department, responsible for delivering training and mentoring to enhance the capabilities of our support staff. This role involves collaboration with the Disability Services Team Leader to ensure compliance with industry standards and internal policies, and to foster a supportive team culture that aligns with CTC’s values.

In addition to training, the Support Work Mentor will assist in daily operational tasks and workplace health and safety responsibilities, ensuring a smooth and compliant service delivery for our participants.

Key Responsibilities

  • Facilitate comprehensive induction processes for new staff
  • Design and deliver training modules to meet organisational and legislative requirements
  • Provide ongoing coaching and mentorship to Disability Support Workers
  • Assist in the development and review of departmental policies and procedures
  • Contribute to participant support by identifying training needs within the support team

Candidate Profile

The ideal candidate will have a strong background in Disability Services and a passion for mentoring and developing others. You should possess the ability to effectively communicate and manage time, ensuring that all responsibilities are met in a timely manner.

  • Demonstrated experience in Disability Services and support work
  • Qualifications in Disability Services, Training & Assessment, or a related field are desirable
  • Familiarity with NDIS frameworks and compliance standards
  • Strong IT skills for managing training platforms and administrative tasks

Cultural awareness and the ability to respond sensitively to diverse stakeholder needs are essential. A commitment to ongoing professional development and upholding the organisation’s values is also required.

Compensation and Benefits

This position offers a competitive salary of $44.58 per hour plus salary packaging options. You will also benefit from a supportive work environment that values professional growth and flexibility.

If you are passionate about making a difference in the lives of individuals with disabilities and meet the qualifications outlined, we encourage you to apply for the Support Work Mentor position at South Burnett CTC Inc.

 

Click here to view the position description.

Applications close 5 April 2026 @ 11:59pm

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About South Burnett CTC

South Burnett CTC (CTC) is a proactive, community‑focused organisation committed to working together to break down barriers and make a genuine difference in the lives of people across the South Burnett. Guided by our vision of communities where people have equal opportunity to receive support, participate and feel valued in their everyday life, we deliver services across Foster Care and Residential Care, Youth Services, Family Services, Domestic and Family Violence Services, Housing and Homelessness Services, Disability Services and our Gumnut Place Social Enterprise.

We are a genuinely local organisation operating solely for the good of our communities, grounded in our core values of Empathy, Integrity and Collaboration. These values guide how we work with individuals, families, colleagues and community partners to build capacity and achieve meaningful outcomes.

CTC actively upholds the Child Safe Standards and embraces the Universal Principle, ensuring that children feel safe, respected and empowered. We are committed to promoting cultural safety and inclusion, particularly the cultural rights, wellbeing and identity of Aboriginal and Torres Strait Islander children and families.

We place strong emphasis on fostering a friendly, supportive and inclusive work environment where staff feel valued and equipped to make a positive impact.

Why Work for CTC
Meaningful Impact: Make a genuine difference in the lives of people across the South Burnett.
Competitive Compensation: Attractive salary with access to generous not‑for‑profit salary packaging.
Continuous Growth: Ongoing training, development and career progression opportunities.
Supportive Culture: Join a passionate, welcoming team of people committed to positive change in their community.