Housing Support Worker

Job No: CTC261
Location: Kingaroy

Housing Support Worker

  • Casual role approx.15 hrs/wk 
  • Level 3.1 - $48.31/hr
  • Join a dedicated team committed to supporting individuals and families experiencing homelessness.
  • Make a tangible difference in your community through case management and housing support.
  • Competitive hourly rate with salary packaging options available.

About South Burnett CTC Inc

South Burnett CTC Inc (CTC) is a not-for-profit community organisation dedicated to providing essential support services to disadvantaged individuals and families across the South Burnett region. Our programs encompass a range of areas, including Foster Care, Residential Care, Community Services, Domestic and Family Violence Services, Disability Services, and our Gumnut Place Social Enterprise.

With a commitment to fostering safe and supportive environments, CTC operates from multiple locations in the South Burnett area, including Nanango, Kingaroy, Wondai, and Murgon, ensuring that we reach those in need effectively and compassionately.

Position Overview

The Housing Support Worker will play a vital role within the Housing and Homelessness Services team, delivering assistance to staff and clients through case management activities. This position involves tracking referrals, appointments, accommodation applications and stays, and maintaining necessary documentation, including financial records related to brokerage funds.

Key responsibilities include facilitating short-term and emergency accommodation bookings, supporting clients in transitioning to longer-term housing solutions, and maintaining accurate and confidential client records. The Housing Support Worker will also assist in data entry and reporting requirements while ensuring effective referral connections to external services.

Ideal Candidate Profile

The ideal candidate will possess the following qualifications and attributes:

  • Relevant qualifications in community work, human services, or a related field.
  • Experience in community services or social work, particularly with complex clients.
  • Familiarity with housing and rental systems, including employment assistance and Centrelink.
  • Strong engagement and communication skills, with a commitment to cultural awareness.
  • Current Queensland Driver’s Licence.
  • First Aid/CPR certifications.
  • Working with Children Blue Card
  • NDIS Worker Screening Check

Salary & Benefits

This is a casual position offering approximately 15 hours per week at a competitive rate of $48.31 per hour, in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS) at Level 3.1. Salary packaging options are also available to enhance your earnings.

If you are passionate about making a difference in the lives of individuals and families facing housing challenges, we encourage you to apply. Join our team at South Burnett CTC Inc and help create pathways to safe and secure housing for those in need.

 

Click here to download the position description.

Applications close 18 January 2026 @ 11:59pm. 

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About South Burnett CTC

South Burnett CTC (CTC) is a proactive, community‑focused organisation committed to working together to break down barriers and make a genuine difference in the lives of people across the South Burnett. Guided by our vision of communities where people have equal opportunity to receive support, participate and feel valued in their everyday life, we deliver services across Foster Care and Residential Care, Youth Services, Family Services, Domestic and Family Violence Services, Housing and Homelessness Services, Disability Services and our Gumnut Place Social Enterprise.

We are a genuinely local organisation operating solely for the good of our communities, grounded in our core values of Empathy, Integrity and Collaboration. These values guide how we work with individuals, families, colleagues and community partners to build capacity and achieve meaningful outcomes.

CTC actively upholds the Child Safe Standards and embraces the Universal Principle, ensuring that children feel safe, respected and empowered. We are committed to promoting cultural safety and inclusion, particularly the cultural rights, wellbeing and identity of Aboriginal and Torres Strait Islander children and families.

We place strong emphasis on fostering a friendly, supportive and inclusive work environment where staff feel valued and equipped to make a positive impact.

Why Work for CTC
Meaningful Impact: Make a genuine difference in the lives of people across the South Burnett.
Competitive Compensation: Attractive salary with access to generous not‑for‑profit salary packaging.
Continuous Growth: Ongoing training, development and career progression opportunities.
Supportive Culture: Join a passionate, welcoming team of people committed to positive change in their community.