Operations Coordinator

Job No: CTC186
Location: Kingaroy

Operations Coordinator

  • Full-time position with flexible hours to support client needs
  • Lead a dedicated team in delivering high-quality support services to individuals with disabilities
  • Engage in financial processes and budget monitoring to ensure service sustainability
  • Be part of a supportive and inclusive organisational culture at South Burnett CTC Inc

About South Burnett CTC Inc

South Burnett CTC Inc (CTC) is a not-for-profit community organisation committed to providing essential support services to disadvantaged individuals across various backgrounds and age groups. Our offerings include Foster Care, Residential Care, Youth & Family Services, Domestic and Family Violence Services, and Disability Services, with operational teams based in Kingaroy, Wondai, Nanango, and Murgon.

CTC is proud to hold a Certificate of Registration with the NDIS Quality and Safeguards Commission, delivering a comprehensive suite of support to individuals living with disabilities. Our holistic service model focuses on the needs of participants and their families, ensuring they receive personalised and effective care.

Position Overview

The Operations Coordinator plays a vital role in overseeing the daily administrative, rostering, and financial operations within CTC Disability Services. This position is key to ensuring the efficient coordination of services while adhering to industry regulations and organisational policies. Reporting to the Service Manager, the Operations Coordinator will provide leadership and guidance to the Disability Services team, fostering a positive workplace culture aligned with CTC’s values.

Candidate Profile

The ideal candidate for the Operations Coordinator position should possess a blend of relevant qualifications, experience, and competencies to fulfil the responsibilities of the role.

  • Experience or qualifications in business management, disability services, or related fields
  • Strong attention to detail and process management skills
  • Excellent organisational and problem-solving abilities
  • Experience in rostering and workforce coordination in a shift-based environment
  • Financial acumen with experience in budget monitoring, invoicing, and payroll processes
  • Exceptional interpersonal and communication skills
  • Proficiency in Microsoft Office Suite and client management systems
  • Current Queensland Open Driver’s Licence

Desirable attributes include familiarity with HR processes, knowledge of NDIS compliance requirements, and experience in team supervision that promotes staff growth and wellbeing.

Salary & Benefits

This full-time position offers a competitive salary of $97,377.28K in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010, along with salary packaging options. Additional benefits include opportunities for professional development, support for external supervision, and the ability to make a meaningful difference in the lives of individuals with disabilities.

If you are passionate about making a positive impact in the community and possess the skills and experience required for this role, we encourage you to apply today!

 

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Applications close on 06 April 2025 at 11:59pm.

 

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About South Burnett CTC

South Burnett CTC (CTC) is a proactive, community‑focused organisation committed to working together to break down barriers and make a genuine difference in the lives of people across the South Burnett. Guided by our vision of communities where people have equal opportunity to receive support, participate and feel valued in their everyday life, we deliver services across Foster Care and Residential Care, Youth Services, Family Services, Domestic and Family Violence Services, Housing and Homelessness Services, Disability Services and our Gumnut Place Social Enterprise.

We are a genuinely local organisation operating solely for the good of our communities, grounded in our core values of Empathy, Integrity and Collaboration. These values guide how we work with individuals, families, colleagues and community partners to build capacity and achieve meaningful outcomes.

CTC actively upholds the Child Safe Standards and embraces the Universal Principle, ensuring that children feel safe, respected and empowered. We are committed to promoting cultural safety and inclusion, particularly the cultural rights, wellbeing and identity of Aboriginal and Torres Strait Islander children and families.

We place strong emphasis on fostering a friendly, supportive and inclusive work environment where staff feel valued and equipped to make a positive impact.

Why Work for CTC
Meaningful Impact: Make a genuine difference in the lives of people across the South Burnett.
Competitive Compensation: Attractive salary with access to generous not‑for‑profit salary packaging.
Continuous Growth: Ongoing training, development and career progression opportunities.
Supportive Culture: Join a passionate, welcoming team of people committed to positive change in their community.